We have discovered that one of the bolts included with the emergency jack may be the wrong size. There should be two 9/16th bolts included. Some may have been packed with a 5/8th bolt which will not fit the bracket.
If one bolt is slightly larger than the other, we need to send you another 9/16th bolt. Please fill out the form below and we will send you one at no charge. Sorry about the mix-up and thank you again for letting us provide your shelter needs! Jim Garner